Your Privacy Matters

1. Who We Are

Go! Coaching is an online coaching platform providing professional coaching programs, resources, and services.For the purpose of applicable data protection laws, Go! Coaching is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following types of personal information:

• Name
• Email address
• Phone number
• Billing and payment details
• Account registration details
• Coaching program and booking information
• Communication preferences
• Technical data such as IP address, browser type, device information, pages visited, and referral source

We only collect personal information that is necessary and relevant to providing our services.

3. How We Collect Your Data

We collect data in the following ways:

• When you fill out enquiry, registration, or booking forms on our website
• When you sign up for coaching programs or resources
• When you contact us directly by email, phone, or social media
• Automatically through cookies and analytics tools when you browse our website

4. How We Use Your Information

We use your personal data to:

• Manage enquiries and provide coaching services
• Process bookings and payments
• Deliver course content, coaching sessions, and resources
• Communicate important updates related to your account or program
• Improve our website, services, and user experience
• Send marketing communications if you have opted in

We will never sell your personal data to third parties.

5. Marketing Communications

If you opt in, we may send you updates about coaching programs, resources, events, offers, or industry news.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Cookies and Analytics

Our website uses cookies to improve functionality and understand how visitors use our site.Cookies help us to:

• Analyse website traffic and performance
• Improve content and navigation
• Remember user preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Sharing Your Data

We may share your data with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Website and hosting providers
• Email and communication platforms
• Analytics and marketing tools

All third parties are required to handle your data securely and in accordance with data protection laws.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

While no system is completely secure, we work hard to ensure your data is handled safely and responsibly.

9. How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

10. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain data processing
• Withdraw consent at any time

To exercise any of these rights, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.